I’m no absolutely sure who to ship this concept to…this is the only e mail I could uncover. I felt that 85% from the agents working concerning LGA and JFK among eight/nine and 8/10 ended up exceptionally unfriendly. My partner And that i ended up scheduled to fly from LGA to CMH eight/nine within the 6pm flight. On account of weather it had been delayed and just after sitting about the Tarmac for over two hrs was finally xld. Comprehensible. I will say the flt workers was really accommodating, helpful and enjoyable. Nonetheless when we waited in line we were being sooner or later handed new boarding passes with nothing mentioned by the man sporting a vest Having said that “manager”…he did say this is the 1st and only solution (8/10 at 815pm). We took it and stayed with the airport to view about standby choices another early morning when gate brokers returned. Once the agents returned (we if program were awake 24 hrs at this stage) they surprised us by saying that our alternate return was booked outside of JFK not LGA…nice of SOMEONE to inform us this important detail!
I was energized to get to the 3 million mile amount on American Airlines and also to be awarded a Process Huge update. Although my husband and I've a holiday vacation vacation booked on American to Frankfort, Germany in April, I made a decision I want to use our Up grade and also have A further family vacation vacation to London. This was not planned, but due to improve we made a decision to have an extra journey.
I paid out yet another $twenty for any seat with far more space. You put me inside a seat close to a very substantial gentleman who took about half of my seat.
Distressing plenty of to pay a superior value to the spherical-excursion ticket, distressing enough that there was a end —— I have had a few non-stoppers likely to Cleveland from Albany in past times. It tends to make me concerned about traveling.
I just finished emailing a difficulty to consumer resolutions but unintentionally hit anything and my information disappeared; did you receive it?
I am standing at American Airways counter in McAllen, Tx looking ahead to a lodge voucher 3 several hours after landing from Flight 5783 which was redirected as a result of undesirable climate above Queretaro.
my grand mom have a flight from Ecuador 2/18/16 (end in Miami)in path to new York,when she was waiting around to receive her luggage what a surprise she acquired!!her baggage was damaged and any individual inside of steal some excellent which was inside of,also the zipper was violated(broken)she missing in items that she convey it to my family members Using the Charge about $350 when she informed what transpires in AA counter in JFK NY they provided to replaced her brand new baggage additional resources by having an made use of and aged a person that appears like they get from the garbage!!.also they explained that to repair service usually takes about 4 weeks!
I realize that it could be some time right before USAIR and American software package are going to be synched. But, there is not any cause for your agents being so disconnected.
I just wished to say “thank you” for our nice encounter with American Airways on our recent Las Vegas trip! Every thing went smoothly and in time.
On January 25th I contacted American Airlines, as I checked out our reservations and discovered that my Daughter experienced us touring all day long, So I named to up quality our tickets to firstclass as I didn't choose to vacation all day long in coach. I use lay attempt to journey top notch as I'm certain you may evaluation but I'm wanting to help save my Miles as we're setting up a big family/graduation excursion to Hawaii.
27th Oct. I flew from Chicago to Manchester on AA54. You used a B757 which was entirely unsuitable for your seven hr journey. The seats spec/recline/legroom were being what I'd personally anticipate on a holiday constitution or commuter flight of one hour. Also, the examining mild didn't function and apart from the movie there was no channel open for audio.
the AA particular person within the AA terminal to become incredibly snide, when the truth is I had done every thing in my control to get into the aircraft in a well timed style.
I not just needed to waste $fifty in baggage expenses, but I knowledgeable horrible landing by your pilots, incredibly crowded and tiny planes, rude flight attendants, and entire imbeciles that taken care of my baggage simply because they Plainly were being illiterate and could not go through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.”
By far the worst flying encounter I've ever experienced on a domestic flight! Late stry for no evident rationale and took 40 mins to receive to terminal. Then A further forty for getting baggage. Horrible.